Terms of Use
Promptly
Last updated: 7 August 2026
Please read these Terms carefully before purchasing or using our courses. They form a binding agreement between you and us. Section 11 (No guarantee of results), Section 13 (Disclaimers) and Section 14 (Limitation of liability) limit our liability to you, and Section 6 restricts what you may do with our course materials.
1. Who we are and what these Terms cover
These Terms of Use ("Terms") govern your access to and use of the Promptly website at https://app.promptly.bio, our online courses, and any related materials, community features and support (together, the "Service").
"We", "us", "our" and "Promptly" mean the operator of the Promptly service. Our contact details are in Section 19.
"You" means the individual accessing or using the Service.
By purchasing, accessing or using the Service you agree to these Terms. If you do not agree, do not purchase or use the Service.
2. Purchases and the merchant of record
Purchases are processed by Lemon Squeezy LLC, which acts as the merchant of record. Lemon Squeezy is the legal seller for the transaction, handles payment processing, and is responsible for collecting and remitting applicable sales taxes and VAT. Lemon Squeezy's Buyer Terms and Conditions govern the payment transaction and apply in addition to these Terms.
We remain the creator and licensor of the course content, and these Terms govern your use of that content.
Refunds are governed by our separate Refund Policy, which forms part of these Terms.
3. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Service. The Service is not directed at children, and we do not knowingly provide it to anyone under 18.
You confirm that you are not located in, and are not a resident of, any country subject to comprehensive sanctions by the United States, European Union, United Kingdom or United Nations, and that you are not listed on any applicable restricted-party list.
4. Your account
You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
Accounts are for one individual only. You may not share your credentials with any other person, including colleagues, family members or clients. If we detect concurrent access patterns indicating credential sharing, we may suspend or terminate your access under Section 12.
Tell us promptly at support.promptly@gmail.com if you believe your account has been accessed without your authorisation.
5. What we provide
The Service consists of pre-recorded lessons, written materials, templates, prompts, exercises and similar resources teaching the practical use of artificial intelligence tools.
The Service is self-paced educational content. Unless we expressly state otherwise in writing at the point of sale, the Service does not include one-to-one coaching, consulting, mentoring, done-for-you work, job placement, or any personalised professional advice.
We may update, improve, reorganise, add to or withdraw individual lessons or materials at any time. We aim to keep the Service broadly consistent with what was described at the point of sale, but the specific content is not fixed.
6. Licence and restrictions
Subject to your compliance with these Terms and payment in full, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the course content for your own individual learning purposes.
You may apply what you learn in your own work, including commercial work. You may use any templates or prompts we provide in your own projects.
You may not:
(a) share, sell, rent, lease, sublicense, distribute or otherwise make the course content available to any other person, whether or not for payment;
(b) reproduce, republish, upload, post or transmit the course content, in whole or in part, on any website, file-sharing service, messaging group, social media platform or other channel;
(c) download, record, screen-capture, scrape or otherwise copy the course content, except where a download function is expressly provided;
(d) create any derivative work from the course content, including any competing or substantially similar course, training programme or educational product;
(e) use the course content, in whole or in part, to train, fine-tune, evaluate or ground any machine learning or artificial intelligence model or system;
(f) remove, obscure or alter any copyright, trademark or other proprietary notice;
(g) circumvent, disable or interfere with any access control, digital rights management or security feature of the Service;
(h) access the Service by automated means, including scrapers, bots or crawlers; or
(i) use the Service in any way that breaches applicable law or infringes the rights of others.
This licence terminates automatically if you breach these Terms.
7. Intellectual property
All course content — including video, audio, text, images, graphics, templates, prompts, curricula, course structure, branding and the compilation and arrangement of all of the above — is owned by us or licensed to us, and is protected by copyright and other intellectual property laws.
Nothing in these Terms transfers any ownership to you. We reserve all rights not expressly granted in Section 6.
Any work you produce by applying what you learn belongs to you. We claim no rights in it.
8. Feedback and content you submit
If you submit questions, answers, feedback, or other material to us or through the Service, you grant us a non-exclusive, worldwide, royalty-free licence to use it for the purposes of operating, supporting and improving the Service.
If you provide us with feedback or suggestions about the Service, we may use them without restriction and without any obligation to you.
You are responsible for anything you submit, and you must not submit anything unlawful, infringing, abusive or misleading.
9. Third-party AI tools
Our courses teach the use of third-party tools, which may include products offered by OpenAI, Anthropic, Google, Midjourney and others.
We are not affiliated with, endorsed by, or acting as an agent for any of these providers. We do not control them. Their features, interfaces, pricing, availability and terms may change at any time, and any such change may make part of our content out of date.
Your use of any third-party tool is governed by that provider's own terms and privacy policy, and is a matter between you and them. You are responsible for any subscription or usage fees those providers charge. We are not responsible for any act or omission of any third-party provider, or for any loss arising from your use of their tools.
10. Acceptable use
You agree not to use the Service to harass, abuse or harm others; to impersonate any person; to transmit malware; to interfere with the operation or security of the Service; or to engage in any unlawful or fraudulent activity.
11. No guarantee of results
This is important. Please read it.
Our courses are educational. They are provided for information and skills-development purposes only.
We make no representation, warranty or guarantee of any kind that using the Service will produce any particular outcome, including but not limited to: employment, a job offer, a promotion, clients, freelance work, revenue, profit, savings, productivity gains, or any other professional, commercial or financial result.
Any examples, case studies, results or outcomes described in our courses or marketing materials are illustrative only. They are not typical, not promised, and not a guarantee of what you will achieve. Results depend on many factors outside our control, including your own effort, prior experience, market conditions and how you apply what you learn.
Nothing in the Service constitutes legal, financial, investment, tax, medical, career or other professional advice. You should not rely on the Service in place of advice from a qualified professional, and you remain solely responsible for any decision you take.
12. Suspension and termination
We may suspend or terminate your access to the Service, with or without notice, if:
(a) you breach these Terms, and in particular Section 4 (account sharing) or Section 6 (licence restrictions);
(b) we have reasonable grounds to suspect fraudulent, abusive or unlawful use;
(c) your payment is reversed, charged back or fails to settle; or
(d) we are required to do so by law.
Where a suspension results from a breach by you, we are not obliged to refund any amount paid, except to the extent required by law or by our Refund Policy.
You may stop using the Service at any time. Sections 6 to 8 and 11 to 16 survive termination.
13. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements. We do not warrant that the content is complete, accurate or current — the field of artificial intelligence changes rapidly, and material may become outdated.
Nothing in this section excludes or limits any statutory right you have as a consumer, including your right to content that conforms to the contract. Some jurisdictions do not allow the exclusion of implied warranties, in which case the above exclusions apply only to the extent permitted.
14. Limitation of liability
To the fullest extent permitted by law:
(a) we will not be liable to you for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, business, opportunity, goodwill, data or anticipated savings, whether or not foreseeable;
(b) our total aggregate liability to you for all claims arising out of or in connection with the Service or these Terms will not exceed the total amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, this section does not affect your mandatory statutory rights.
15. Indemnity
You agree to indemnify us against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or your infringement of any third-party right.
This section does not apply to the extent that you are a consumer and the applicable law of your country of residence does not permit it.
16. Governing law and disputes
If you are a consumer resident in the European Union, the European Economic Area or the United Kingdom, these Terms are governed by the law of your country of residence, and you may bring proceedings in the courts of your country of residence. Nothing in these Terms deprives you of the protection of the mandatory consumer protection provisions that apply where you live.
If you are not a consumer, or you are resident elsewhere, these Terms are governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction.
Before starting formal proceedings, we ask that you contact us at support.promptly@gmail.com so that we can try to resolve the matter directly. Most issues are resolved this way within a few days.
EU consumers may also use the Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
17. Changes to these Terms
We may update these Terms from time to time. Where a change is material, we will notify you by email or through the Service before it takes effect.
The version of these Terms in force at the time of your purchase governs that purchase. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not accept a change, you may stop using the Service and, where the change materially disadvantages you, request a pro-rata refund of any unused prepaid period.
18. General
Entire agreement. These Terms, together with our Refund Policy and Privacy Policy, constitute the entire agreement between you and us regarding the Service.
Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition or sale of assets, provided your rights are not diminished.
Force majeure. We are not liable for any failure to perform caused by events outside our reasonable control.
19. Contact
Promptly
General, support and legal enquiries: support.promptly@gmail.com